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Privacy Policy

Ad999pro's Privacy Policy – Your data is safe with us

Ad999pro believes your personal data belongs entirely to you. Everything we collect, why we collect it, and how we keep it safe is explained here in plain language — no hidden agendas.

Last updated: 1 July 2026 Language: English
256-bit SSL
Bank-level encryption
Not Shared with Third Parties
Your Data Is Never Sold
Your Rights
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International standards
GDPR Compliant

Key Points of the Privacy Policy

Here's a quick summary before you read the full details

What Information Is Collected

We collect your name, email address, mobile number, date of birth, and payment details. Device and browser technical information is also stored automatically.

How Your Data Is Used

For account management, payment processing, security assurance, and meeting legal obligations. Your data is also used to deliver a personalised experience.

How your data is kept secure

Through 256-bit SSL encryption, firewalls, and regular security audits. Passwords are never stored in plain text — only hashed values are kept.

Sharing with Third Parties

Your data is never sold or used for advertising. It is shared only with payment processors and relevant legal authorities when required.

Cookies & tracking

Cookies are used to improve site functionality and your overall experience. Essential cookies cannot be disabled, but optional cookies are within your control.

Your Rights

You can view, correct, delete, or export your data at any time. Submit a request to our support team and it will be completed within 30 days.

Section 01

Introduction

This Privacy Policy ("Policy") governs the handling of personal data between ad999pro ("we", "us", "Platform") and you ("user"). By using the ad999pro website (ad999pro.click), mobile app, or any of our services, you are considered to have accepted this Policy.

We have intentionally avoided dense legal language in this policy because we want you to genuinely understand what happens to your data. Privacy is not just a legal obligation — it is a fundamental commitment to our users.

Ad999pro follows international best practices in data protection and uses the GDPR (General Data Protection Regulation) as its benchmark standard.

This policy may be updated from time to time. You will be notified by email before any major changes take effect. You can always check the "Last Updated" date at the top of the page to see when it was last revised.

Section 02

What Information We Collect

Ad999pro collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly:

Data Type When It Is Collected Why It Is Needed
Full Name At Registration Account identity & KYC
Date of birth At Registration Age Verification (18+)
Mobile Number During Registration & Payment Verification & Communication
Email Address At Registration Account Security & Notifications
National ID / Passport For KYC verification Identity Verification
Payment Information On Deposits & Withdrawals Processing financial transactions

Automatically Collected Information:

  • IP address: For security monitoring and enforcement of geographic restrictions.
  • Device Information: Operating system, browser version, and screen resolution — collected to ensure proper display.
  • Session data: Login time, session duration, and pages visited — for platform improvement.
  • Gaming History: Bet amounts, game outcomes, and transaction records — retained for accounting purposes and dispute resolution.
  • Cookie data: Preferences, language settings, and session data — for a better experience.
Section 03

How Your Information Is Used

Ad999pro uses your data only for its stated purposes. No information is used for any unauthorised purpose.

  • Account Management: Used for registration, login, password reset, and ensuring account security.
  • Payment processing: Maintaining records of deposits, withdrawals, and transactions. Detecting fraudulent activity.
  • Customer Support: Relevant information is reviewed to resolve your issue and provide the right support.
  • Service improvement: Used analytically to understand which features are most used and where issues may arise.
  • Legal Obligations: Information verification to comply with AML (Anti-Money Laundering) and KYC regulations.
  • Relevant Communications: Relevant offers are sent based on your preferences and gaming history — you can opt out of this at any time.
  • Responsible Gaming Monitoring: To identify problematic gambling patterns and intervene in a timely manner.

Ad999pro does not share your data with advertisers. Any promotional emails we send are strictly for our own services — never on behalf of third parties.

Section 04

Sharing Information with Third Parties

Ad999pro never sells or trades your data. However, limited information may need to be shared in specific circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or banking services to complete transactions. This data is also protected under their respective privacy policies.
  • Game Providers: Game providers such as Pragmatic Play and Evolution Gaming may see limited data for technical reasons, but they cannot store your personal information.
  • Law Enforcement Agencies: We may be required to disclose data under legal obligations, such as a court order or a lawful investigation.
  • Security Experts: With security specialists investigating cases of cyberattacks or fraud.
  • Business succession: In the event of a company sale or merger — you will be notified before this takes place.

Ad999pro will never sell your personal data to advertising companies, data brokers, or any other commercial entity. This is our commitment.

Section 05

Security Measures

Ad999pro uses a multi-layered security approach to protect your data. Rather than relying on a single piece of software or method, we have built an integrated security framework.

  • 256-bit SSL/TLS encryption: Every connection between your browser and our servers is encrypted — the same standard used in banking systems.
  • Password Hashing: Your password is never stored in plain text. It is one-way hashed using the bcrypt algorithm, making it impossible to reverse-engineer the original password.
  • Firewall & DDoS Protection: Our servers are protected by enterprise-grade firewalls, with defenses in place against DDoS attacks.
  • Regular security audits: Third-party security experts regularly audit our systems.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
  • Suspicious activity detection: Any unusual login activity or transactions will automatically trigger an alert sent to your mobile number and email.
  • Data center security: Our data is stored in internationally certified, secure data centres.

No online system is 100% impenetrable. That said, we continuously work to maintain the highest level of security. If you suspect any security issue, contact support immediately.

Section 06

Cookie Policy

Cookies are small text files stored in your browser. ad999pro uses cookies to improve your experience on the platform.

You can delete or block optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the site.

Section 07

Your Rights

You have clear rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access Your Data
If you'd like to know what personal data we hold about you, we'll provide it within 30 days.
Right to rectification
If any of your information is incorrect, you may request a correction. It will be updated following verification.
Right to erasure
After account closure, you may request deletion of any data held beyond legal obligations.
Data Portability
You may request an export of your data in a machine-readable format (CSV/JSON).
Right to Restrict Processing
You have the right to object to your data being used for specific purposes.
Marketing opt-out
To stop promotional emails and SMS, use the unsubscribe link in any email or update your preferences in your profile settings.
Section 08

Data Retention Period

Data is not stored indefinitely. Each category of data has a defined retention period.

  • Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
  • Financial Transaction Records: A minimum of 5 years — mandatory under international AML regulations.
  • KYC Verification Documents: 3 years after account closure.
  • Gaming History: 2 years after account closure.
  • Support Communication Records: 2 years.
  • Log Files & Session Data: Up to 1 year.

Due to legal obligations, certain data cannot be deleted before a set period has elapsed. In such cases, deletion requests will be partially fulfilled.

Section 09

Minor protection

Ad999pro is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

  • Age is verified using the date of birth provided at registration. Registration cannot be completed by anyone under 18.
  • If we inadvertently collect data belonging to a minor, it is deleted as soon as we become aware of it.
  • If an account is suspected to belong to a minor, an NID is requested for verification. If confirmed, the account is permanently closed.

If you suspect that a minor has opened an account using your identity, please notify our support team immediately.

Section 10

Privacy contact

For any questions about this Privacy Policy, requests to exercise your rights, or complaints, please get in touch with us:

  • Email: support@ad999pro.click – typically responded to within 24–48 hours.
  • Live Chat: Click the chat icon at the bottom right of the platform. Support is available in Bengali, 24/7.
  • Help Centre: Help Centre Visit the page to find answers to common questions.

For data rights requests, please write "Privacy Request" in the subject line. We aim to process all requests within 30 days.

Our approach to privacy

It is perfectly natural to feel cautious about sharing personal information online — especially on a platform involving financial transactions, where many people hesitate to provide their name, mobile number, or ID. We understand that hesitation and we respect it.

KYC verification is mandatory on ad999pro as a condition of our international gaming licence. It is essential for preventing money laundering and protecting minors. Your NID or passport image is used solely for verification purposes and is never disclosed elsewhere.

On the matter of payment information, ad999pro makes one thing clear: we never know your bKash or Nagad PIN, nor do we need to. All transactions are processed directly through the payment gateway. We only retain the transaction amount and its success status.

A common question we receive is about gaming history retention. There are two reasons we keep this data — to verify the accuracy of your account records and to help resolve any disputes that may arise. It also serves to protect your interests and supports responsible gaming monitoring.

There are steps you can take to protect your own privacy online. Use strong passwords that you don't reuse anywhere else. Keep 2FA enabled. Be cautious when accessing ad999pro over unfamiliar Wi-Fi networks. If anyone calls claiming to be from ad999pro and asks for your OTP or password, do not share it — ad999pro will never request your information this way.

We are committed to this: protecting your privacy is an ongoing responsibility for us. As technology evolves, so will our security measures.

Frequently Asked Questions

Frequently asked questions about using the platform

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